Get in Touch With Our Studio
We'd love to hear about your custom crochet project
Our Studio & Contact
Contact
+86 13979906683
info@thecozyhook.com
Studio Hours
Monday-Saturday: 9am-6pm
By appointment only
Frequently Asked Questions
How long does a custom piece take to create?
Our custom crochet pieces typically take 4-8 weeks from approval to completion, depending on complexity and current commission queue.
Do you ship internationally?
Yes, we ship worldwide with full tracking and insurance. International shipping takes 7-14 business days.
Can I visit your London studio?
Absolutely! We welcome visitors by appointment Tuesday-Saturday. Please contact us to schedule your visit.
What is your return policy?
Due to the custom nature of our work, all sales are final. However, we offer free adjustments if the piece doesn't match your approved design.
Send Us a Message
Your information is secure. We respect your privacy and will never share your details.
We respond to all inquiries within 24 business hours.